This Privacy Policy explains what personal information pgjili collects, how we use it, and the steps we take to keep it safe. We are committed to protecting the privacy of every Filipino player who uses our platform.
Last updated: January 2025
This Privacy Policy applies to all personal information collected by pgjili when you register an account, use our platform, make deposits or withdrawals, or contact our support team. It covers data collected through our website and mobile browser experience, which is the primary way Filipino players access the platform. By creating an account and using pgjili, you agree to the collection and use of your information as described in this policy. We encourage you to read this document carefully so you understand exactly what data we hold and why. If you have any questions about how your information is handled, you can reach our support team at any time.
Quick summary: pgjili collects only the information needed to operate your account safely, process payments in PHP, and comply with applicable regulations in the Philippines. We do not sell your personal data to third parties for marketing purposes.
When you register on pgjili, we collect personal details including your full name, date of birth, email address, mobile number, and a government-issued identification number for age and identity verification purposes. During the course of your use of the platform, we also collect transactional data such as deposit and withdrawal records, game activity logs, and account preferences. Technical data is automatically gathered when you access the platform, including your IP address, device type, browser version, and session timestamps, which help us maintain platform security and improve performance. We may also collect information you provide voluntarily when you contact our support team, such as the nature of your query and any supporting documents you submit. All information collected is limited to what is reasonably necessary to provide you with a safe and functional entertainment experience on the platform.
The personal information you provide is used primarily to create and manage your pgjili account, verify your identity and age in accordance with applicable Philippine regulations, and process your financial transactions in Philippine pesos (PHP). We also use your data to detect and prevent fraudulent activity, protect the integrity of the platform, and ensure that our responsible gaming commitments are upheld for every registered player. Aggregated and anonymised usage data may be used internally to improve the platform's features, game selection, and mobile experience. We may send you account-related communications such as transaction confirmations, security alerts, and updates to our terms or policies, which are considered essential service messages. We will not use your personal information to send unsolicited promotional messages without your prior consent, and you may opt out of non-essential communications at any time through your account settings.
pgjili does not sell, rent, or trade your personal information to third parties for commercial or marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, all of whom are contractually bound to handle your information securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally obligated to do so. If pgjili undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will always take reasonable steps to ensure that any third party receiving your data maintains appropriate security standards.
We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the pgjili platform is encrypted using secure protocols, and sensitive account information is stored in protected systems with restricted access. Our security practices are reviewed regularly to ensure they remain effective against evolving threats, and our team is trained to handle personal data responsibly at every stage of processing. While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security, and you also play an important role by keeping your login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately so we can take prompt action to secure it.
pgjili retains your personal information for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under applicable Philippine law. Transaction records and identity verification documents may be retained for a longer period where required by financial regulations or anti-money laundering requirements. When your data is no longer needed for the purposes for which it was collected, we will securely delete or anonymise it in a manner that prevents reconstruction. You may request the deletion of your account and associated personal data by contacting our support team, subject to any legal retention requirements that may apply. We will respond to all data deletion requests within a reasonable timeframe and inform you of any data we are legally required to retain.
As a registered player on pgjili, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or out of date. You may also request a copy of your data in a portable format, object to certain types of processing, or ask us to restrict how we use your information in specific circumstances. To exercise any of these rights, please contact our support team with your request and we will respond as promptly as possible. We are committed to handling all privacy-related requests fairly and transparently, and we will never penalise you for exercising your data rights. If you have concerns about how your information is being handled that we have not been able to resolve, you may escalate your complaint to the relevant data protection authority in the Philippines.
pgjili uses cookies and similar technologies to maintain your session, remember your preferences, and ensure the platform functions correctly across your visits. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in and accessing your account. We may also use analytics cookies to understand how players navigate the platform so we can improve the overall experience, but these do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use cookies to serve third-party advertising or to track your activity across other websites outside of the pgjili platform.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. The date at the top of this page will always indicate when the policy was last revised, so you can easily check whether any updates have been made since your last visit. Significant changes will be communicated to registered players through a notice on the platform or via the email address associated with your account. Your continued use of pgjili after any changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we are protecting your personal information.
Common Questions
Quick answers to the most common questions about how pgjili handles your personal data.
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